HOME > TERMS & CONDITIONS

(Last updated: November 24, 2011)
Introduction
This site is owned and operated by the House of Laurel, Incorporated. Its parent company, subsidiaries and/or affiliates (collectively referred to herein as "House of Laurel", "We", "us" or "Our"). Unless otherwise noted, all material including images, illustrations, designs, icons, photographs, video clips and written and other materials that appear as part of this site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by or to House of Laurel.The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interest in and to which are owned, controlled or licensed by or to House of Laurel and all other House of Laurel trademarks appearing at this site are trademarks of House of Laurel.

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying . You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. Modification of the materials or use of the materials for any other purposes for than for your personal use is a violation of House of Laurel’s copyright and proprietary rights. For purposes of these terms, the use of any such material on any other Web site or networked computer environment is prohibited.

Product Information
Most House of Laurel products displayed at the Site are available in the House of Laurel store Manila. While we have made every effort to display as accurately as possible the colors and details of our products that appear on the Site, the actual colors and/or prints you see will depend on your monitor. We cannot guarantee that your monitor's display of these will be accurate.

Orders
Orders will be taken depending on stock availability. Please be sure to include your name, address and phone number. We will ensure that all item numbers, titles, colors, sizes, indications, unit prices and total prices are accurately calculated by the shopping cart program.

Pricing
Prices may change without prior notice.

Shipping and Handling
Within the Asia Pacific Region:
Please allow up to 14 days for delivery. Actual shipping time is contingent upon availability of merchandise and credit verification. In the event of a delay, every effort will be made to contact you by phone, fax, mail or email. The online store will calculate the price of delivery automatically in terms of your address, your order and the weight of your basket. The delivery will be made by FEDEX. A tracking number will be communicated to you by email which you can consult the state of the delivery online on www.fedex.com

Outside the Asia Pacific Region:
Please allow 14-21 days for delivery. The online store will calculate the price of delivery automatically in terms of your address, your order and the weight of your basket. The customer is responsible for all customs charges incurred. It is the customer's responsibility, and in his/her best interest, to immediately inform the shipping company directly of any eventual damage or loss of goods during transport. The delivery will be made by FEDEX. A tracking number will be communicated to you by email which you can consult the state of the delivery online on www.fedex.com
All orders are expressed in US Dollars. We will accept all Major Credit Cards.

Returns/Exchanges
The House of Laurel provides its customers with high quality goods. However, if you are not satisfied with your order, for any reason, you may exchange or refund (excluding any shipping charges) undamaged and unused goods with the packaging, within 7 days of receiving your order.

Applicable Laws:
The laws applicable to the sale and any other contracts arising from this website shall be the laws of the Republic of the Philippines. As much as possible, parties shall settle all disputes amicably, but in case there is the need for arbitration or a suit, the venue shall be in Makati City, Philippines to the exclusion of all other venues.

All enquiries should be addressed to:
House of Laurel
6013 Villena St., cor. Manalac St.
Poblacion, Makati City,
Philippines 1210
Phone: (+632) 895 5688/ (+632) 899 9946
Fax: (+632) 899-9946
info@rajolaurel.com

Contact for follow-up on online orders:
Phone: (+632) 895-5688/ (+632) 899-9946
Fax: (+632) 899-9946
sales@rajolaurel.com

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